Mobility Management

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According to the Federal Transit Administration (FTA), Mobility Management is…
“…short-range planning and management activities and projects for improving coordination among public transportation and other transportation service providers…”

NOACA’s Jim Thompson joins the discussion on transportation issues facing seniors and people with disabilities in our region and what’s being done to address them.

NEO Mobility Coalition
In October of 2014, NOACA and the American Cancer Society, Cleveland Office, formed a regional mobility coalition. Stakeholders including transportation providers, human service agencies, government agencies, and others were invited to discuss current transportation barriers and brainstorm potential solutions for seniors, individuals with disabilities, those with low income, and those with health issues. 

Below is a list of the regional transportation problems and solutions that were identified by the group:

Problem Solution
Lack of political support Engage political officials
Lack of public support Local transportation coalition
Lack of communication with institutions Local transportation coalition
Lack of access Develop modified vehicles
Cab driver training
Standardize training
Hours of service Communication with hospitals/dialysis centers
Crossing county lines Local transportation coalition
Competing interests of clients Local transportation coalition
Income Discounts for those with health problems
Fare subsidies
Give free rides
Scheduling appointments Schedule appointments based on transit availability
Communication with hospitals/dialysis centers
Getting people comfortable with using public transit and services Travel training
Financial problems Involve chamber of commerce + educational institutions
Business sector involvement
Brokerage--all calls to same center
Go to higher education centers/institutions


Mobility News: Check-out the latest edition of the NEO Mobility Coalition newsletter below!


Newsletter  Date, Issue
NEO Mobility Coalition: Mobility News
Winter 2018-2019, Issue 6
NEO Mobility Coalition: Mobility News Autumn 2018, Issue 5
NEO Mobility Coalition: Mobility News   Winter 2018, Issue 4 
NEO Mobility Coalition: Mobility News  Autumn 2017, Issue 3
NEO Mobility Coalition: Mobility News  Summer 2017, Issue 2  
NEO Mobility Coalition: Mobility News  Spring 2017, Issue 1 


Note:  The NEO Mobility Coalition is helping to carrying out the intent of the Greater Cleveland Coordinated Public Transit-Human Services Transportation Plan (Coordinated Plan). Check out the plan here.


Additional Resources:

If you have any questions about the program, contact Sarah White at